For All Things Citrix. So I work at a Hospital help desk and once in a while we will get callers calling from home (mostly on the weekdend) regarding launching Citrix applications on their Mac laptop. Citrix applications are launched via a Citrix portal. Users will log into the designated hospitals Citrix page (once logged in, NetScaler is in the web address), and then they will see a list of applications they can launch via using the Citrix Receiver. Today, I had a lady call in using Mac OS Sierra 10.12.3.

To clarify this issue I decided to write an article on how to fix unexpected disconnects with Citrix Receiver for Mac OSX. The issue the users are experiencing seemed to be caused by a new feature in OSX 10.9 called App Nap. Even with the 12.8 version I cannot get my keyboard to change in MacOS 12.3.2. I have a default US keyboard but it puts my citrix receiver session into a dutch keyboard. If I use the webplugin its all fine.

No matter what I tried, I could not get the.ica files to actually open in Safari nor Chrome. Here is the workflow and results: • Logged into Citrix page • Clicked on the designated icon, which launches an.ica file. A small little spinning wheel would begin under the icon, followed by the, Citrix 'Starting application,' window. • Finally after a few seconds, that 'starting application' window would disappear, and on the takbar on the bottom of the page, the Citrix Viewer icon would show up. It would start bouncing up and down and then suddenly, a very tiny looking taskbar would flash next to the Citrix Viewer icon at the bottom (on the taskbar) and then go away. Brother printer software for mac.

• I never got any error messages, the.ica (or maybe the Citrix Viewer) would not launch the.ica file to allow access to the application. She was currently using MacOS Sierra 10.12.3 and Citrix Receiver for Mac 12.5. Would possibly Receiver 12.3 work? I was so frustrated not being able to fix her issue.

For information about configuring Citrix Receiver Updates, see using StoreFront in Citrix product documentation. There are four sections in this document: • • • • You can configure Citrix Receiver Updates as follows: • Right-click the Citrix Receiver for Mac icon in the menu bar.

• Select Preferences > Advanced > Updates. Note: In Receiver for Mac version 12.6, this tab was named as Auto Update. From Receiver for Mac version 12.7, this tab is renamed to Updates.

By default, Yes, notify me is enabled. If the user account is managed by an administrator or is under a company policy, the Citrix Receiver Updates options might be set according to the administrator-specified settings. Citrix Receiver Updates rollout period: Citrix Receiver Updates rollout depends on the delivery period and rollout priority.

Based on the delay group settings, updates are available at the beginning, the middle, or the end of the delivery period. The delay groups are categorized as follows: • Fast – Update rollout happens at the beginning of the delivery period. • Medium – Update rollout happens at the middle of the delivery period. • Slow – Update rollout happens at the end of the delivery period. The settings above can be configured using macOS Server, StoreFront, or using Terminal Command on Client. Terminal Command to modify Updates rollout period: defaults write com.citrix.receiver.nomas AutoUpdateRollOutBucketIndex -int value Valid values are 0, 4, 9. Wherein 0 corresponds to Fast, 4 correspond to Medium and 9 correspond to Slow.

For how to setup the rollout policy using macOS Server, please check the key AutoUpdateRollOutBucketIndex in Citrix Receiver Updates settings using macOS Server section. To make changes to the Citrix Receiver Updates setting using macOS Server, go to Profile Manager > Groups > Group Name > Settings > Custom Settings in macOS Server. Edit Custom Settings and create a new Preference Domain for com.citrix.receiver.nomas as shown in the below image: The following are list of supported Citrix Receiver Update settings from macOS Server: Key Type Values Description AutoUpdateState string Auto, Manual, FollowSF, Disabled Used to configure Citrix Receiver Updates state.