I have had a 1TB WD Elements external hard drive for a few years now. I use it very rarely and to only hold my music and photos. I recently uploaded some photos onto the device and a number of songs, but after disconnecting it and trying to reconnect it again, it's not being recognised on my PC (Windows 8) and I just have a flashing light which appears once every second. I have tried using the WD diagnostics tool but it still isn't registered. The sad side of this is that I have so much personal music and photos on this hard drive and cannot afford to format the hard drive. I am by no means a very technical person, but I was hoping to get some advice. Hi Lonewolf Thanks for the advice, I have already tried connecting it to my work PC and the same is happening.

I have also tried using a different USB cable, but the original one seems to be fine as I used it to test my WD Passport HDD with no issues. I have 3 USB ports on my laptop and trying all of them doesn't seem to help Thanks or the recovery software, I may need to consider this if I can't get it issue resolved. Thank you Is your issue got resolved? I am also having the same problem.

I am trying to connect my WD Passport to my MAC. The light is flashing but the mac isn't reading it, i have had - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. Dec 19, 2017 - This happens because OSX 'forces' a disk check/repair in the background before mounting the drive (since it was ejected improperly), so it will.

Is there a virtualbox for mac osx. Hi Lonewolf Thanks for the advice, I have already tried connecting it to my work PC and the same is happening. I have also tried using a different USB cable, but the original one seems to be fine as I used it to test my WD Passport HDD with no issues. I have 3 USB ports on my laptop and trying all of them doesn't seem to help Thanks or the recovery software, I may need to consider this if I can't get it issue resolved. Thank you Is your issue got resolved? I am also having the same problem.

My disk light is blinking. Its vibrating also.

Still not able to open it.

• ® My Passport Portable Hard Drive User Manual My Passport User Manual. • WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at If the answer is not available or if you prefer, ®. • MY PASSPORT USER MANUAL Table of Contents WD Service and Support.