• This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS. • This answer explains how to format a WD drive for use on Windows and macOS. • This answer explains how to erase a WD drive in Windows OS and macOS.

Visio for mac download. • WD Discovery Online User Guide. • This answer explain starting macOS Time Machine backups to My Passport and External USB Drives. • Direct Attached Storage Online User Guide and Solutions • This article explains how to safely eject a USB device from a computer. This answer explains how to format a drive in the exFAT or FAT32 file system.

This allows the drive to be used on both Windows and macOS. This answer explains how to format a WD drive for use on Windows and macOS. This answer explains how to erase a WD drive in Windows OS and macOS. This answer explains how to use the Data Lifeguard Diagnostics for Windows utility to test a hard drive for problems. This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. This answer explains how to determine the byte and sector size of a hard drive on Windows or macOS. WD Community Thanks for the advice. I've been using this hard drive for about two weeks now and so far so good. But the instruction manual should be more specific about drag and dropping files to the hard drive. You do NOT have to use SmartWare to use the drive.

You CAN drag and drop directly into the drive. If you have installed SmartWare, you can uninstall it if you want. Also, just ignore the SmartWare. So I went and picked up another My Book 3 and hooked it up and it too didn't work. Now atleast I know it is not the drive. Through further troubleshooting I finally figured out what was wrong.

Answer ID 10416 This answer explains how to install WD Apps software in. WD Universal Firmware Updater for Mac. WD Macintosh +TURBO Drivers.