How to find MAC Address in Samsung Tab How to find MAC Address in Samsung Galaxy Tab 2 For most of the WiFi devices for security we will be adding the MAC address of the connecting device (like laptop/PC/tablet/mobile) we are going to use.

Our TV (UE40J6300) has lost it's wireless connection to our home network. When trying to reconnect it I'm getting the following message: 'Invalid MAC Address, call Samsung support' Have tried the TV reset function but no luck. All our other devices, phones, laptops etc connect without a problem. Our TV is only just over a year old. I have seen posts on other forums about this problem with Samsung TV's.

Any help / suggestions on how this can be fixed without the need for calling out an engineer would be appreciated. Tonight i called Samsung support and to my surprise the 'invalid MAC address' issue was addressed by the representative within a few minutes. Steps: Power off (plug out from the outlet ) the TV for 30s and plug in Go to Menu->Support ->Self Diagnosis ->Reset This will reset TV settings and will need to power on TV at this point This is new settings and you need to go through setting your language etc. This will try to reconnect.

In my case it connected to my modem but not connected to internet Go to Network -> status -> IP settings and set DNS to 4.2.2.1 Now you are all set and you should be able to connect to Internet Remember, your apps would have been lost and so need to go to Apps and download your favorite ones again I was amazed with the ease with with the representive handled the issue and she helped resolved this issue within few minutes. This is the first time i approached Samsung and they set a great example of customer services. Kudos to them and i will recommend Samsung products to anyone, going forward.

Really impressed! Hi AntS Thanks for the link but the menu screens shown are different to what I get on our TV. However following the same basic procedure I can only get as far as trying to select a wireless network. It goes through the motions of searching for available networks, doesn't find/list any and goes back to the screen with the option to choose wired or wireless networks. After I put my original post up we found that the TV had regained the Mac address and was connecting to our network.

This lasted until today when it's lost it again and the Invalid Mac address message is back. Looks like this could be an intermittent fault??? Once again we know the network is fine as all other devices connect to it without a problem.

Any other suggestions??

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